Digital Workflow Shops run best when systems tend to the daily details so humans can solve problems under the hood and with customers. Invest your time where it’s needed while your auto repair digital workflow software keeps communication about every RO flowing smoothly. Learn More Delegate the details Shop-Ware tracks when repair orders need attention and notifies staff in real-time. Minimize distractions while you maximize staff’s attention to your most profitable task: fixing cars. When the computer worries about adjusting parts pricing with the AI Parts Matrix and tracks which bay has open hours with Capacity, you can focus on the people side of the business. Transfer tasks to coworkers with a click Save time and money by forwarding a file from a tablet or smartphone in a bay rather than walking to the front counter. The same works when service advisors switch techs between ROs while sending all the files and previous communications so everyone stays in the loop. Each person can quickly click on the link to the RO and update it with their notes. Gauge your day at a glance Get an overview of all ROs in the workflow at a glance so you can stay on top of them, all on one screen. Shop-Ware’s color-coded labels clearly show you if you’re: following orders to ‘just fix it’ dealing with a new, repeat, or gold-level customer waiting for approval doing an oil change service providing a loaner car servicing a vintage car or giving a first responder discount Understand high-level details instantly Quickly gather key data: Status- keeps staff informed on work progress for efficient customer service. Notes- updates staff and customers on preferences, recommendations, or marketing source. Services- gives a list of approved tasks for techs. Billed Hours- aids KPI monitoring by listing your daily totals. % of Work Done- lets staff effortlessly update customers or plan tasks. Easily track advisors’ performance, time-consuming jobs, and other crucial information with our accessible summaries. Book a demo to see how Shop-Ware can work for you. Book a demo Related Features TechApp Let technicians quickly add their findings via an intuitive and user-friendly interface. See TechApp TechApp Let technicians quickly add their findings via an intuitive and user-friendly interface. See TechApp Messenger Speed up approvals without picking up the phone with our live chat functionality. See messenger Messenger Speed up approvals without picking up the phone with our live chat functionality. See messenger Repair Shop Analytics Get clear, timely data when you need it, how you need it. The sooner you see the data, the sooner you can react. See analytics Repair Shop Analytics Get clear, timely data when you need it, how you need it. The sooner you see the data, the sooner you can react. See analytics Digital Workflow Invest your time where it’s needed while Shop-Ware keeps communication about every RO flowing smoothly. See workflow Digital Workflow Invest your time where it’s needed while Shop-Ware keeps communication about every RO flowing smoothly. See workflow Multishop (MSO) Shop Management Software Run all of your locations with ease in one convenient system with the help of advanced analytics. See MSO solutions Multishop (MSO) Shop Management Software Run all of your locations with ease in one convenient system with the help of advanced analytics. See MSO solutions Payments Get the seamless checkout experience your customers crave without sacrificing security. See payments Payments Get the seamless checkout experience your customers crave without sacrificing security. See payments AI Parts Matrix Hit your parts pricing targets every time with our industry-first AI-powered tool. See AI Parts Matrix AI Parts Matrix Hit your parts pricing targets every time with our industry-first AI-powered tool. See AI Parts Matrix Digital Vehicle Experience (DVX) Fix cars faster and blow customers’ minds with an immersive, interactive eCommerce Digital Vehicle Experience. See DVX Digital Vehicle Experience (DVX) Fix cars faster and blow customers’ minds with an immersive, interactive eCommerce Digital Vehicle Experience. See DVX “Shop-Ware integrates everything I need into one package… Shop-Ware integrates everything I need into one package: managing appointments, performing inspections, writing estimates, ordering parts and communicating with customers. I’m particularly happy with the built-in digital vehicle inspection capability. It allows me to avoid third-party add-ons that come at an additional cost. – Jasper Beier, Owner of Modern Age Auto Clinic Ready to get started? Book a demo
