Cutting-edge solutions for auto repair businesses. Shop-Ware’s auto shop software transforms your repair business, providing unmatched efficiency tools and excellent customer service. Our comprehensive platform streamlines operations, optimizes workflows, improves accuracy, and maximizes productivity effortlessly. Learn More Manage your business Empower your auto repair business Shop-Ware offers advanced solutions for auto repair businesses, focusing on key areas like business analytics, estimating, capacity management, and fleet management. Our software provides real-time data to help shop owners track performance metrics, optimize workflows, and enhance customer service. By streamlining processes and reducing errors, Shop-Ware empowers teams to make informed decisions, improve efficiency, and drive profitability. Whether it’s managing staff productivity or simplifying billing for fleet accounts, Shop-Ware helps shops thrive in a competitive environment. Real-time tracking of performance metrics Enhanced workflow optimization User-friendly estimating and work order creation Provide best-in-class customer experience Shop-Ware’s game-changing Digital Vehicle Experience The Digital Vehicle Experience (DVX™) from Shop-Ware revolutionizes automotive service by providing an immersive, interactive platform for customer engagement. This advanced digital vehicle inspection (DVI) system allows service advisors to clearly communicate repair needs using rich media, enhancing customer understanding and increasing approval rates. With features like live chat and text messaging, DVX™ enhances communication, speeds up approvals, and builds trust, resulting in increased revenue and customer satisfaction. By streamlining the repair process and offering, DVX™ ensures customers feel informed and valued throughout their service experience. Track real-time activity with DVX for better employee management Improve efficiency and accountability with chat and text messaging tools, plus performance analytics Use Shop-Ware’s integrated payments feature to provide a smoother and faster checkout experience for your customers Manage your team Rev up your shop’s efficiency Shop-Ware offers comprehensive employee management and digital workflow solutions for auto repair shops, enhancing accountability and efficiency. With features like real-time activity tracking, streamlined communication, and individual performance analytics, managers can make informed decisions and coach staff effectively. The TechApp provides technicians with an intuitive interface to manage their tasks, improving the customer experience by facilitating faster approvals and better communication about repairs. Overall, Shop-Ware empowers teams to focus on service while maximizing productivity. Track real-time activity with DVX for better employee management Improve efficiency and accountability with chat and text messaging tools, plus performance analytics Discover the power of effective team management with Shop-Ware’s Employee Management Tools. Track parts natively Streamline inventory management and maximize profits Shop-Ware’s auto parts inventory management software streamlines the tracking and ordering of parts for repair shops. It automatically updates the status of parts in real-time, helping staff manage inventory efficiently and respond quickly to needs. The Native Parts Catalog simplifies building estimates by providing accurate fitment, pricing, and availability across multiple vendors, saving time and reducing errors. Additionally, the AI Parts Matrix optimizes auto parts pricing based on sales data and desired profit margins, enabling shops to maximize their profitability while minimizing the hassle of manual pricing adjustments. Efficiently manage auto parts inventory with real-time status updates Simplify estimate building and reduce errors with the Native Parts Catalog Maximize profitability with the AI Parts Matrix, which optimizes pricing based on sales data and profit margins Book a demo to see how Shop-Ware can work for you. Book a demo Features TechApp Let technicians quickly add their findings via an intuitive and user-friendly interface. See TechApp TechApp Let technicians quickly add their findings via an intuitive and user-friendly interface. See TechApp Messenger Speed up approvals without picking up the phone with our live chat functionality. See messenger Messenger Speed up approvals without picking up the phone with our live chat functionality. See messenger Repair Shop Analytics Get clear, timely data when you need it, how you need it. The sooner you see the data, the sooner you can react. See analytics Repair Shop Analytics Get clear, timely data when you need it, how you need it. The sooner you see the data, the sooner you can react. See analytics Digital Workflow Invest your time where it’s needed while Shop-Ware keeps communication about every RO flowing smoothly. See workflow Digital Workflow Invest your time where it’s needed while Shop-Ware keeps communication about every RO flowing smoothly. See workflow Multishop (MSO) Shop Management Software Run all of your locations with ease in one convenient system with the help of advanced analytics. See MSO solutions Multishop (MSO) Shop Management Software Run all of your locations with ease in one convenient system with the help of advanced analytics. See MSO solutions Payments Get the seamless checkout experience your customers crave without sacrificing security. See payments Payments Get the seamless checkout experience your customers crave without sacrificing security. See payments AI Parts Matrix Hit your parts pricing targets every time with our industry-first AI-powered tool. See AI Parts Matrix AI Parts Matrix Hit your parts pricing targets every time with our industry-first AI-powered tool. See AI Parts Matrix Digital Vehicle Experience (DVX) Fix cars faster and blow customers’ minds with an immersive, interactive eCommerce Digital Vehicle Experience. See DVX Digital Vehicle Experience (DVX) Fix cars faster and blow customers’ minds with an immersive, interactive eCommerce Digital Vehicle Experience. See DVX “My staff took to it like a duck to water.” The Shop-Ware package is easy and intuitive. My staff took to it like a duck to water. Techs saw a boost in efficiency and more completed hours instantly. Sales staff tells me ‘it just gets better every day,’ and customers tell me, ‘the dealership does not have anything like this.’ – Michael Moench, Owner of JB Import Automotive Repair Ready to get started? Book a demo
