Back to resources Transforming Your Workflow Posted on February 12, 2025 in Podcast Transforming Your Shop's Workflow and Accountability With Software In this episode, Lucas and David are joined by Matt Ruffman, Steven Metsker, and Pat Schnaidt to discuss the transformative impact of technology in the auto repair industry. Matt highlights how transitioning from paper and QuickBooks to repair shop software has significantly improved his shop's scheduling and estimating processes. Steven emphasizes the importance of customizing inspections to enhance accountability between advisors and technicians. Pat praises Shop-Ware's user-friendly features and ability to ensure thorough diagnostics and repairs, improving transparency and customer trust. Your SMS Should Work As Hard For Your Customers As You Do. See the difference a good shop management software can make. Elevate your customer experience Lightning-fast Workflow Super hero sales tools 15 minutes will transform your shop. Stay ahead of the competition with all-in-one software that speeds up your workflow, delivers data-driven decisions, and automates profitability. Very happy customers. Maximize your shop’s value with our auto repair software. Deliver precise repair estimates that build trust, generate 5-star reviews, and keep customers coming back. Lightening-fast Workflow Eliminate paper and get off the phone. Know what's going on at a glance. Your shop will fix more cars with fewer people. Superhero sales. Prepare and share quotes in seconds. Harness real-time photos, videos, and chat. Customers click "Yes" 89% of the time. See What Shop-Ware Customers Have to Say "We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive"We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive"We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive Learn How Shop-Ware Can Help Boost Your Auto Repair Shop's Profitability. Get A Demo of the Industry's Leading Shop Management System Today. Let's Talk Shop Productivity Lessons"I was trying to be everything in the shop, and at some point I had to recognize "hey, I gotta let go" - Lucas UnderwoodKeep reading More Than Just Parts"Returns aren’t just a parts department problem—they impact the whole system, including pricing and trust.” —Dominic, WORLDPACKeep reading Shop-Ware + WORLDPAC speedDIAL 2.0 Integration: The Perfect Combo for Efficient Parts OrderingAt Shop-Ware, we’re driven by one goal: empowering repair shops with cutting-edge tools to improve efficiency and deliver the highest quality service to their customers. That’s why we’re excited to launch our newest integration with WORLDPAC‘s speedDIAL 2.0. This collaboration is more than just a feature; it’s a commitment to helping auto repair shops like […]Keep reading Introducing the Online Service Scheduler: Make Appointment Booking Simple and EfficientDiscover how this six location operation establishes company culture and achieves a consistent customer experience across all their locations. Keep reading
