Back to resources More Than Just Parts Posted on May 9, 2025 in Podcast More Than Just Parts: WORLDPAC, SpeedDIAL 2.0, and the Future of Shop Efficiency In this episode of the Changing the Industry podcast, co-hosts Lucas Underwood and David Roman welcome leaders from WORLDPAC to unpack what’s driving innovation—and what’s holding it back—in the auto repair parts supply chain. David, Dominic, and Nancy from WORLDPAC, along with Shop-Ware power user Brandon, join the conversation for an honest look at how parts get sourced, delivered, returned, and improved. They dig into why SpeedDIAL 2.0 is such a leap forward, how AI might shape ordering in the future, and what the industry must do to stay ahead of increasing complexity. Your SMS Should Work As Hard For Your Customers As You Do. See the difference a good shop management software can make. Super hero sales tools Elevate your customer experience Lightning-fast Workflow Stay ahead of the competition with all-in-one software that speeds up your workflow, delivers data-driven decisions, and automates profitability. Present the value directly to your customers. Provide the customer with the inspection result, notes about the issue, photos with markup, and a detailed cost for the fix, all in one place Capture technician findings with unmatched speed of service. Provide the customer with the inspection result, notes about the issue, photos with markup, and a detailed cost for the fix, all in one place Present the value directly to your customers. Provide the customer with the inspection result, notes about the issue, photos with markup, and a detailed cost for the fix, all in one place See What Shop-Ware Customers Have to Say "We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive"We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive"We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive Learn How Shop-Ware Can Help Boost Your Auto Repair Shop's Profitability. Get A Demo of the Industry's Leading Shop Management System Today. Let's Talk Shop Productivity Lessons"I was trying to be everything in the shop, and at some point I had to recognize "hey, I gotta let go" - Lucas UnderwoodKeep reading More Than Just Parts"Returns aren’t just a parts department problem—they impact the whole system, including pricing and trust.” —Dominic, WORLDPACKeep reading Shop-Ware + WORLDPAC speedDIAL 2.0 Integration: The Perfect Combo for Efficient Parts OrderingAt Shop-Ware, we’re driven by one goal: empowering repair shops with cutting-edge tools to improve efficiency and deliver the highest quality service to their customers. That’s why we’re excited to launch our newest integration with WORLDPAC‘s speedDIAL 2.0. This collaboration is more than just a feature; it’s a commitment to helping auto repair shops like […]Keep reading Introducing the Online Service Scheduler: Make Appointment Booking Simple and EfficientDiscover how this six location operation establishes company culture and achieves a consistent customer experience across all their locations. Keep reading
